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February newsletter
Update your reminders to prevent a scheduling ripple effect
If you’re like most North American veterinary practices, you likely saw patient traffic crater between March and May 2020 due to COVID-19 stay-at-home orders, followed by a surge in visits as clients brought pets whose care was overdue as well as new furry family members. As we near March 2021, we recommend reviewing your reminders to ensure this anomaly in patient traffic isn’t inadvertently repeated, and check patient records to ensure that pets who may have missed out on preventive care during that period don’t get overlooked this year. Click below for tips on preventing this ripple effect from 2020!
Q: How do I print declined products on the bottom of the client invoice? A: If your practice uses the combined invoice (_invoice_v3_ for multiple pets), replace the current invoice details form variable on the template with [invoice_details_incl_declined_products].
If your practice uses a single-invoice template (_invoice_, _invoice_v2_, or a custom invoice), replace the [product_service] form variable with [declined_products].
One good turn deserves another. So the next time a friend or colleague tells you they’re considering new software, let us know and we’ll return the favor with the gift of 100 IDEXX Points. Thank you!
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